Welcome to MONEY TRUST

FAQ

Frequently Asked Questions

Frequently asked questions


Please contact our office if your questions are not answered here.

You must bring a valid government-issued picture ID, like a passport or driver’s license, to one of our locations in order to exchange money. After confirming your identity, a member of our staff will finish the exchange process on your behalf.

Your best option to convert foreign currencies into Canadian dollars is to deal directly with individual foreign exchange dealers at border crossings, retail centres, and city centres.

By providing exchange rates that are higher than those of financial institutions, longer service hours, and instantly available foreign currency inventory, individual foreign exchange dealers near shopping malls, city centres, and border crossings aim to meet the demand for foreign exchange from the local populace.

We work hard to provide our customers with the best value by offering competitive exchange rates. To understand how we measure up, you can compare our rates with those of other currency exchange services.
Yes, we frequently offer better prices for more substantial currency exchanges. The amount being exchanged may affect the exchange rate; larger transactions might be eligible for better rates. Our staff is available to talk about customized prices and options based on each client’s unique requirements.
Yes, we accept clients from all around the globe and offer a large variety of currency exchanges.
Yes, credit card payments are accepted here. Clients may pay with cash, credit card, debit card (debit cards issued by Canadian banks only), or bank draft made payable to our office.

Banknote conditions are usually governed by criteria provided by currency exchange businesses. Extensively damaged or antiquated cash might not be exchanged, however slightly worn or damaged bills might be.

It’s best to ask our employees about specific policies regarding the acceptance of worn-out or damaged cash.

The amount being exchanged, the currencies involved, and the particular service selected are some of the variables that affect how long currency exchange transactions take to process.

Our general objective is to offer quick and effective services, and we often handle a large number of transactions the same day.

However, processing timelines could be impacted by things like global laws and bank holidays.

Do you have any questions

We gladly answer your questions. Please drop us a message and one of our experienced staff will respond as soon as possible.